At Jeeptidi, we ensure that you have a hassle-free and satisfactory experience when renting jewelry. Please read our return and refund policy cautiously to understand the conditions and procedures.
1. Return Process
We, at Jeeptidi, have a flexible return policy. If you're not satisfied with your rental, you can return the jewelry back within the rental period. The jewelry should be in its original condition, unworn, and undamaged. We will guide you through the return process if you contact us for the return.
- Reach us through email or phone to notify us about your decision to return the jewelry.
- Organize for return shipping at the earliest opportunity. Pack the jewelry in a safe way to prevent damage during shipping.
- Ensure the item is returned within the allowed period.
2. Refund Procedure
Upon buying with Jeeptidi, you get a flexible return policy to ensure full satisfaction with your rental. In case you get a defected or broken product, we will happily process a refund. For jewelry that does not seem as described, is broken, or otherwise faulty, please contact us right away.
Qualifications for refund:
- 2 days upon receiving the item
- Please describe the problem including photos if required.
- Return the jewelry in its original condition and packaging.
Once we receive the returned item and confirm the issue, we will process your refund to the bank account within 7 business days. Please note that refunds are only applicable for damaged or defective products, not for change of mind or other reasons.
3. Late Returns and Fees
A late return fee will be applied if the jewelry is not returned by the specified due date. The charges depend on how many additional days are exceeded while the jewelry is with the client. These charges will be deducted from the refundable amount or billed as a separate transaction if no refund is applicable.
4. Contact us
If you have any questions regarding our return and refund policy or need assistance with a return, please don't hesitate to contact us at [email protected]. We are here to ensure your satisfaction with every rental!